30-Day Satisfaction Guarantee
If for any reason you are not satisfied with your purchase from cozUare SHOP website you may return it within 30 days from the purchase date in original, unused condition for a full refund (shipping charges excluded).
In order to begin the return process you must send an email to inquiries@cozUareShop.com stating the following information:
Customer Name: (the person who purchased the order)
Item being Returned:
Reason for Return:
Once this information is received, you will be sent a return authorization number and a return shipping address to either our Spain, US or Sweeden Sales Based. Return shipping is at the customer’s expense.
Once it has been confirmed the receipt of the returned item and has verified that the item is in its original, unused condition, your credit card will be issued a full refund. You will receive a confirmation email notifying you of the refund. Please be advised it may take a few weeks for a refund to appear on your credit card statement.
WARRANTY & LIFE EXPECTANCY OF OUR PRODUCTS.
We guarantee our products against manufacturing defects such as issues with any parts or material defects for one year after purchase with proof of purchase.
Please keep in mind that although our products are tested for durability, they are not indestructible, meaning you must look after your products.
THANKS FOR CONTRIBUTYING MAKING OF THIS PLANET A BETTER PLACE TO COEXIST AND COHABIT.