Frequently Asked Questions

Please read our FAQ before sending us a message.


cozUareSHOP is a brand new store selling Exclusive brands such as Virginia Bright & Quety Munilla across Spain, Europe, USA & Canada. For wholesale inquiries please send an email request to

FREE of charge if delivering to Spain. Aditional charges would aply when shipping internationally outside Spain.

Online customer orders over $111 will ship free of charge to addresses in Europe. Exceptions apply.

Orders under $65 will be charged a shipping fee to addresses within Europe.

For international orders, please contact us at for a shipping quote. International shipping charges will be applied to orders before orders are processed.

How long will delivery take?

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How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, the following work day. Orders via pre-payment are sent out on the day we receive the payment.

How long does it take for my order to arrive?

Depending on the high volume of enquires could take nationally 2 to 3 business working days. If our volume is high and running low on stock simply 15 to 20 days nationally and internationally approx. 10 days nad if we have low stock up to 20-25 days approx.